EasyGerb crashes when I enter my permanent license and press button "Activate".

Posted about 4 years ago by Simon Garrison

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Simon Garrison Admin

What's occurring is for company security purposes, the firewall/network is preventing EasyGerb from communicating online with it's license server; and shutting it down - which is why there is a crash error message when you attempt to activate. https://support.numericalinnovations.com/support/solutions/articles/14000026028-i-have-an-internet-connection-and-entered-my-code-correctly-why-does-activation-fail-

Enter Proxy Settings (if possible):

Typically in those cases entering your Proxy server information into EasyGerb will allow it to pass through the firewall/network without being blocked. https://support.numericalinnovations.com/support/solutions/articles/14000026029-how-do-i-activate-your-software-from-behind-a-proxy-server-

1. Start EasyGerb.

2. Go to EasyGerb menu: Help / Enter Activation Code... (displays the Enter Activation Code dialog).

3. Click the button: Proxy Settings...

4. Enter the proxy settings (perhaps your IT may need to provide this information).

5. Press OK.

6. Lastly enter your activation code details, and press "Activate".

After a few moments, EasyGerb should state "Success License Activated".

Note: With EasyGerb you can also directly include your Proxy Settings information. Go to EasyGerb menu: Help / Proxy Settings (Optional)...

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