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When I import a 3D STEP file into FAB 3000, all I see is a rectangle. What happened?

Most likely during STEP Import options, you'll simply need to change the value for the option "Extracted Plane".

Extracted Plane: Choose which plane will be used to slice and extract the 3D Step design. Default is X-Y Plane.
X-Y Plane (Default)Extracted plane will be parallel to X-Y plane.  Z coordinate will vary.
X-ZExtracted plane will be parallel to X-Z plane.  Y coordinate will vary.
Y-ZExtracted plane will be parallel to Y-Z plane.  X coordinate will vary.

(Screen capture of the options available when importing a 3D Step file)

Note:  The same applies to users who are importing an STL file, and only get a rectangle.

Here's a related topic which may be helpful,

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