Here's a good link which should really help, https://numericalinnovations.freshdesk.com/discussions/topics/14000003428
If problems still persist, please try out the following suggestions:
A. We recently updated the security mechanism for both ACE and FAB 3000, which requires a re-activation.
B. Your cloud license is good on 3 computers, and you can manage the computer(s) which use the license online.
Go to the activation code center: http://www.numericalinnovations.com/pages/numerical-innovations-activation-code-center
Click option "Manage License Info", and fill in your activation code and password.
Thanks and let me know if that helps.
Please create a support ticket and send us your activation code, and we'll be happy to review.
Not much luck with this ....
Following the link above, brings me to the page where I paste the code from the mail, enter my password and click on View Info => the info I type is cleared and nothing else happens.
I really need to be able to work from my home computer too, but so far only the one at work is running Fab3000.
The info above could be a lot easier to find, it should be permanent on the front of FAQ.