FAB3000 Does not respond and hangs up when importing gerbers. Everytime I import gerber files, the tool hangs up and does not respond. I am using an activated product c/o Analog Devices Inc. : Numerical Innovations

Start a new topic

FAB3000 Does not respond and hangs up when importing gerbers. Everytime I import gerber files, the tool hangs up and does not respond. I am using an activated product c/o Analog Devices Inc.

started a topic 21 days ago

Thanks for contacting support.

To determine the cause, please perform the following:

Go to menu: File > Import > AutoLoad...
Select the FAB3000 example gerber folder, C:\Numerical Innovations\Fab3000V8_64\examples\274X
- This is a set of really simple and old gerber files.
Press Next to begin the Import process...

If FAB3000 stalls again, then it's most likely:

An external application (i.e corporate firewall/anti-virus) which is preventing FAB3000 from running - please view the following for more details, https://support.numericalinnovations.com/support/discussions/topics/14000020697
- Note: It is extremely common nowadays to have a new software application that is not recognized by corporate firewall/anti-virus.
- Please install the 32-bit version of FAB3000 and everything should be fine.

If FAB3000 was able to import those sample gerber files without any delay, then try:

Avoid selecting any Gerber files on a network or remote location. It's always best to copy files to your local drive first, and then import as normal.
Send any sample Gerber files to our support team and we'll determine the reason.

Best regards,
Simon