During Import ACE stated there was an exception and suggested to "Please attach this log file to our support team". How does one attach the log file?
S
Simon Garrison
started a topic
almost 8 years ago
Thanks for your question. After import, go to menu "View / Command Console..." (or press F2). This will show the entire log file and you have the option to save as a text file. Please send that log with your file to our support team (https://numericalinnovations.freshdesk.com/support/tickets/new) and we'll be happy to promptly resolve any import troubles.
Simon Garrison
Thanks for your question. After import, go to menu "View / Command Console..." (or press F2). This will show the entire log file and you have the option to save as a text file. Please send that log with your file to our support team (https://numericalinnovations.freshdesk.com/support/tickets/new) and we'll be happy to promptly resolve any import troubles.