1. SOFTWARE: Ask for Help tool (an embedded yellow box located in the upper-right corner of our software tools) :
Allows anyone to type in a question (or keywords), and instantly search 1000's of forum posts to quickly find answers. This is a resource that has been part of our software since day one, but not everyone is aware of this feature.
View the tutorial movie below showing how easy and fast it is to find answers to your questions:
2. WEBSITE: Help Center - Quick Search:
Visit our support page and look for How can we help you today?. Type in a question (or keywords), and all relevant answers will be displayed.
3. SUPPORT TICKET:
Can't find an answer. Submit a support ticket and let our support team personally assist you. Make sure to include as much information as possible, and attach any sample files (if necessary).