If you're having any installation difficulties, please try the following:
1. Verify User Permission
Our software is compatible with any Windows version (XP or higher). Perhaps there is a "user permission issue" with the installer. If possible try contacting contact your IT department and ask for local admin rights.
Suggestion: Try Run as Administrator
Right-click over the installation executable file (*.exe), and select from the menu: Run as Administrator
2. Verify Write Directory
Please make sure to install the software into a folder which you have read/write access, and the default installation location is:
Note: Avoid installing to the folder "C:\Program Files" does not because it won't allow write permission.
3. Review Installaware FAQ's
From 2012-2022, we use an installation tool called "Installaware" to perform software installations. Here's their installation FAQs, https://www.installaware.com/forums/