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Installation Troubles - Helpful hints

If you're having any installation difficulties, please try the following:



1. Verify User Permission

Our software is compatible with any Windows version (XP or higher).  Perhaps there is a "user permission issue" with the installer.  If possible try contacting contact your IT department and ask for local admin rights.


Suggestion: Try Run as Administrator

Right-click over the installation executable file (*.exe), and select from the menu:  Run as Administrator

Example: "fab3000v8_64_windows.exe"


2. Verify Write Directory

Please make sure to install the software into a folder which you have read/write access, and the default installation location is: 

C:\Numerical Innovations\FAB3000v8 

or

C:\Numerical Innovations\ACE3000v8 


Note: Avoid installing to the folder "C:\Program Files" does not because it won't allow write permission.


3. Review Installaware FAQ's

We use an installation tool called "Installaware" to perform software installations.  Here's their installation FAQs,  https://www.installaware.com/forums/


4. Numerical Cloud Users - Avoid: Install for all users.   Numerical Cloud should be installed per user, and have elevated privileges (or admin) to store the license key and other essential data in the Windows roaming folder for that specific user.

 

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