We usually don't offer phone support because it's not very helpful or time effective. For example if a customer complains that 4 error messages are occurring after they export a file, there's really not much we can suggest over the phone; we have to see what's going on ourselves and duplicate the problem here with your sample data to best determine a solution.
Typical Support Response is 1 Business Day (make sure to attach any sample files if possible). To issue a support ticket, fill out the following form: http://www.numericalinnovations.com/pages/customer-support
We usually don't offer phone support because it's not very helpful or time effective. For example if a customer complains that 4 error messages are occurring after they export a file, there's really not much we can suggest over the phone; we have to see what's going on ourselves and duplicate the problem here with your sample data to best determine a solution.
Typical Support Response is 1 Business Day (make sure to attach any sample files if possible). To issue a support ticket, fill out the following form:http://www.numericalinnovations.com/pages/customer-support
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